To me, like others above, it's using about the top 2/3 of the screen. The first screenshot I attached shows how this looks. Regarding the amount of screen used, mine defaults to 1366x768. I use this configuration primarily to access the Quicken application on the laptop from my iPad using TeamViewer. The iPad is being used in landscape orientation with a Zagg keyboard. I'm connecting to a laptop running Win 7 Home Premium and TeamViewer Free 5. Julia, I'm running TeamViewer 5 CL on my iPad Pro 12.9" which is running iOS 10.2. You can find this in our Ideas board here and can users please "Kudo" this if you would like this feature. I will put in a feature request for us to force a non-native resolution and 4:3 aspect ratio on the remote side, but we cannot say if or when this will be implemented. We do have the ability to change the resolution at the remote side in the app and software however we will not force the remote system to switch to a resolution not natively available.Ĭommon 4:3 resolutions are below. This is the same as watching a widescreen movie on a square monitor.
Anything with a different screen ratio to the remote side will have some free space as a rectangular screen does not fit inside a squarer screen and vice-versa.
Of course, this does not only affect iPads. The software provides a direct display of what is appearing on the remote side which is what is happening in this case. This is not an error, bug, or fault with the software and if the remote display is the same ratio as the local display, it will fit the whole screen. As stated above, this "black bar" occurs because the remote side is not the same ratio as the screen you are viewing it on.
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